Our deep, industry-specific knowledge from two decade’s worth of experience means we fully understand the complex nature of the public sector ecosystem and the collaboration challenges organisations within it face.
From ambitious cost saving and productivity targets in the face of under-funding to minimal shared IT, cyber security, inefficient legacy systems and improving citizen experience; achieving the best collaborative outcomes has never been more challenging.
This is where SICCAR can help.
We enable public service organisations to work together - and with private sector contractors - to achieve the best outcomes securely, efficiently and with minimal IT investment.
Government organisations as well as private sector businesses that need to work with them often have with non-integrated systems and minimal shared IT infrastructure.
Security breaches and weak privacy and confidentiality protection
Recent high profile data breaches highlight the critical importance of being cyber-resilient.With cyber crime and identity theft on the rise, businesses are looking for ways to protect their data and processes that don’t impede affect collaboration.
Driving self-service and poor citizen experience
With ambitious productivity targets compounded by cuts in funding, citizen experience has suffered and programs to encourage digital self-service have been slow to materialise.
Stringent compliance and full oversight
Public services are held to extremely strict compliance and regulatory codes where multiple outsourced services and bundled contracts make full oversight difficult to achieve.
Legacy IT infrastructure
Public service processes are often difficult to change and use outdated legacy systems, which makes collaboration with other organisations with more modern systems and processes challenging. Lack of funding makes modernisation of these systems unrealistic.
Inefficient paper-based processes
Many public service processes still rely on inefficient paper processes which are labour intensive and open to security breach.
Tame the complexity of collaboration
Our platform removes the need for shared IT systems or intermediary data sharing platforms, which are often inexpensive, inefficient and lack appropriate security. Integrate disparate systems through one easy-to-use interface resulting in better, protected access to more data from more sources.