Existing technologies, that should underpin data sharing agreements, do not provide sufficient confidence to allow public sector agencies to easily share sensitive data digitally. Meanwhile the need to maintain existing practices, such as processing paper and requiring wet signatures, are a massive constraint on achieving public sector productivity improvements.

This has a negative impact on citizens, who expect joined-up government services.

This is where SICCAR can help.

By securely holding sensitive data outside of individual organisation’s data silos, it can be controlled and used by citizens and public sector agencies according to a mutually agreed set of rules. It allows agencies to collaborate, sharing data in a way that hasn’t been possible before, to improve both their service to citizens and their own organisational efficiency.

 

The Challenges Our Solution
Improving citizen experience while increasing public sector efficiency
Digital transformation is undoubtedly the answer. But it is proving difficult to achieve. One of the main reasons is that it is so difficult for different parts of the public sector to share sensitive data. This means citizens cannot engage with an integrated, end-to-end, process. All too often agencies fall back on insecure and inefficient means of communication such as paper or e-mail, lowering levels of productivity. This is because they don’t trust each other’s systems.
High quality self-service

Allowing citizens and businesses to initiate and monitor their own x-agency processes is the answer. SICCAR allows all the necessary data to be input by the applicant once only. Relevant data is disclosed to the appropriate agency at each step in the process. In addition, the applicant can track the progress of their transaction online, without the need to contact the agency they perceive as owning the process.

Striving for trust and collaboration
Council employees cannot access police systems and vice versa. Nor should they. Whenever some form of data sharing is required convoluted processes are enacted and point to point solutions constructed. Sensitive data is duplicated, making it more vulnerable to attack and more likely to be inaccurate. Building trust and collaboration is very difficult. Every agency needs to be able to prove their individual legislative compliance.
Data-driven trust and collaboration

SICCAR is cyber resilient with security built in that compounds over time, making it much more robust against subversion or external attack. Privacy and confidentiality of sensitive data is assured by the rules agreed between the parties. No one party owns the data, and everyone has a copy of it. Data is disclosed, as required, based on the rules governing the x-agency process.

Compliance and auditability
Ensuring and proving legislative compliance is challenging and expensive, for both day-to-day transactions and in public enquiry situations. Data, often conflicting, comes from a variety of sources and so driving process improvements is extremely difficult.
Certainty of data and process integrity

Our platform provides a single version of the truth, time-stamped in an immutable ledger. This makes it possible to manage and accurately track the provenance of data and interactions - quickly and easily showing the ‘chain of custody’ of sensitive data and proving legislative compliance.

Inefficient paper-based processes
Many public service processes still rely on inefficient paper processes which are labour intensive and open to security breach. These paper records are often unsearchable and hard to maintain.
Drive efficiency and save costs

Our platform makes reconciliation and many paper-based processes unnecessary. Your organisation can reduce paperwork through digital and automated processes, which helps to increase productivity and reduce costs associated with paper waste and security concerns.

Legacy IT infrastructure
A reason organisations need to fall back on paper is because individual systems in the public sector often have a long legacy which makes data sharing and collaboration very difficult. Data integration between different generations of IT is just too complex and expensive to achieve.
Leverage the power of your existing IT infrastructure

SICCAR releases you from these constraints by providing a shared ledger that is external from each participating organisations IT Infrastructure. It allows you to continue to capitalise on your existing IT investments while offering the benefits of a secure data-sharing environment. Our platform lets you achieve this without needing to upgrade or replace existing systems.

 


"Blockchain represents a massive opportunity for the safer delivery of public services, particularly in the wake of recent malware attacks. Wallet.Services was absolutely the right choice for us to run a proof of concept around licensing using their SICCAR platform. They have the capability to help us explore the effective deployment of this technology to the benefit of Scottish citizens and we look forward to a huge progress in this area.”
-Alexander Holt, Head of CivTech, Scottish Government